September 22, 2021

Top Email Marketing Trends for 2021

Written by:
Kaustubh Parate

Email marketing has become a favorite tool of online marketers. Due to its various advantages and pocket-friendly features, companies are trying to capitalize more and more on it. Especially for eCommerce and saas companies, it is the most prominent channel for converting leads to paid customers and gain business momentum. Last year has been very disappointing for most businesses. Also, it has led to radical changes in customer behavior and their purchase pattern as well. Which eventually resulted in a shift in marketing strategies and pushed marketers to think out of the box. Online marketers have to make few tweaks to their digital plan to keep up with the ongoing trend and increase the scale of their marketing campaigns as customers increased in the last year. 

People started to buy things online more often, leading to an increase in the online shopping customer base, which created the need to engage and digitally connect with people. As the marketing changed with the changing time, strategies and tactics also changed, and we will discuss the same. This article will cover the top email marketing trends for 2021, which you must capitalize on. You can build your content around the trends that we will be discussing so that you can extract higher ROI and gain better sales.

As far as the role of email marketing is concerned, it is a fantastic channel to promote your products, project your company as an established brand, and convey your product’s quality. Services and send newsletters to your customers; that’s why digital marketers prefer this channel over others. To make it happen, you need always to make your efforts for building and growing your email lists. 

The number of people you are reaching out to depends upon the email list, and once you start your target marketing campaign, your organic email subscribers would increase. Moreover, it will also lead to an increase in your website traffic. So as we are already into 2021, you need to start building your marketing campaign that includes the latest trends and is innovative and effective. We hope this article will help you, so let’s just dip dive into the main topic without further adieu.



1. Personalization in Email Marketing 


Your target audience would simply prefer not to receive an email that looks like sent by some bots; Customers feel the company must value them as they chose the company for their online shopping. One issue that can happen in email showcasing is the absence of personalization accompanied by email automation. Even if you are sending automated emails to your customers, make you personalized and make the customer feel like they are talking to some person, not a bot. You need to address customers but their names to make the conversation more personal.


This implies utilizing email automation to your target audience, which the flavor of personalization. For this purpose, you need to understand your customers and their shopping habits. In addition,  email analytics like opening rate and click-through rate would also assist you in the process to understand their taste and demand, which eventually help you build personalized email and product suggestions for them.

Maybe a few customers would abandon their cart before making a final purchase. In such a case, you need to be ready with the email which you would send to them if they don’t make any purchase after 30-40 minutes. This would remind them that they have added products to the cart and forgot to complete the order. A clear CTA must be necessarily there to motivate customers and take action quicker.


The essentials are truly significant in personalization, so consistently incorporate the client's name and consider adding a customized message. Initially, it can feel like a long process,, but you can make the complete process automated. You as a business need to make an algorithm that satisfies all the conditions. This can be done by any email marketing tool. This algorithm must include customers’ details, buying habits, favorite categories, and favorite products.


2. Creating more User-Generated Content-based Emails 


Perhaps the least complex approach to get more natural traffic and convert more clients is by executing user-generated content into your messages. Customers generally trust a product or service, which has garnered positive reviews from a wide range of customers and increases their confidence to choose that specific product.


The incredible thing about user-generated content is that it's free and can be introduced and utilized in your email marketing campaigns. Consider adding customer reviews, survey results, or photographs of your customers using your products in your emails with a convenient CTA catch to make them take quick action.


You can even create more user-generated content through your messages – essentially incorporate a CTA to finish a review or survey with the goal that you can gather the information effectively sometime later. Also, you can ask your customers to tag you in their social media posts so that you can get more user reviews and success stories of the product, which you can use to lure more customers.



3. Integrated Marketing using Artificial Intelligence (AI)


Integrating AI into your email marketing campaign can help you build a strategy that aligns with your business goals. Initially, the business has to do a lot of data crunching to make a suitable strategy for their business, but now AI does it for you. It does a hard job analyzing click-through rate and opening rate and suggests a proper plan based on the analysis. In addition it can do a lot of things like

  • Analyzing data of previous and ongoing email campaigns
  • Using the data to suggest proper actions and their possible outcomes


AI helps the decision-making process faster and makes the email marketing campaign smoother. It saves you valuable time and also assists you in the below tasks.

  • Automated sending time
  • Email campaigns restructuring
  • Optimizing the email lists
  • Writing subject line and content


4. Making It More Interactive 

Intuitive promoting significantly builds commitment and is getting considerably more mainstream as tech advances. Fusing intuitive advertising into your email campaigns doesn't need to be troublesome. There are various straightforward ways you can utilize it inside your technique, including: 


  • Gifs and drift over symbolism 
  • Clear CTAs 
  • Plan mode alternatives (decision of dull mode or light mode) 
  • Surveys and studies 
  • Intuitive merry go rounds to exhibit items or administrations 
  • Gamification components 


Although still an as of late arising strategy, gamification is the way toward carrying out gaming-style components into non-gaming content. It might sound convoluted and tedious, yet it doesn't need to be! 


You could further fuse a little game into your email campaigns on the off chance that you have the assets and applicable specialty. This could be identified with your target audience. However, the key is to keep it relevant to your industry and what you're selling. 


A straightforward method of doing this could be connecting your prize framework to a gaming experience using email. Maybe clients could win free tickets or additional coupons on the off chance that they dominate your match – this is an ideal method to drive commitment and connection. 


Nonetheless, on the off chance that you need to simplify gamification, there are various elective choices you can fuse, including: 


  • Interactive tests and tests 
  • Personalized and interactive festive cards
  • Trivia quizzes
  • Prize draws 


Intelligent advertising will go far in making a positive User experience that constantly engages your clients. It can likewise go about as a technique for personalization, giving clients random data and occasion cards that are selective to them. 


5. Making Privacy-Friendly Emails 


Clients are more mindful than any other time in recent memory about their protection and have gotten more aware of how their information is being utilized. You need to go past keeping up PCI and being GDPR agreeable to win their trust and dedication. Make protection the focal point of all your email missions to guarantee you're living up to their desires. 


This implies continually evaluating enactment encompassing information security and staying straightforward with clients. Utilize your messages to illuminate clients regarding any impending changes to information security and feature how you are ensuring their data. This will likewise help grandstand your organization’s morals in decent light. 


Be mindful not to fall into the snare that Amazon set up for itself with its new 'dim example' embarrassment. The organization, as of late, confronted legitimate difficulties over fusing a plan that made dropping a membership hard for clients. The discoveries uncovered that descending required flipping through an excessive number of pages and continually being confronted with notice signs. 


Keep away from this disaster by dropping a simple cycle for users – this is especially essential to subs of your mailing list. It will likewise consider a refreshing of your endorsers and guarantee you're just holding ones that are the most locked in. 


6. Upgrading Email Across All Platforms 


It may appear like an easy decision, yet it's indispensable that you streamline email across all stages. As portable use increments among clients, you need to ensure they're getting the same degree of involvement a work area client may be getting. 


It very well may merit hoping to re-appropriate assistance from a tech organization to guarantee your messages give a decent versatile encounter. You may discover you need to review vast pieces of your framework to do this appropriately. 


7. Client Appreciation Emails 


A type of personalization, client appreciation is a pattern that is staying put! Giving a feeling of significant worth to clients, client appreciation messages could incorporate conveying: 


  • Early access invitation emails
  • Personalized birthday emails with offers
  • Appreciation Emails


Consider incorporating these messages to the current environment, similarly as specific organizations are now doing. Maybe you could send limits out to bleeding-edge staff and medical services laborers – what's critical is that you show clients you are remaining close by. 


8. Putting forth it a Team Attempt 


Since email showcasing is a consistently advancing interaction (patterns travel every which way), it is insightful to put resources into your group’s assistance. Various divisions can cross-work together on your 2021 system to guarantee an assortment of information sources and thoughts are accumulated. 


Far off work can regularly be depleting, so consider executing efficiency-boosting devices to support execution. Successful email advertising will improve your changes and ROI, and joining your endeavors with solid labor force enhancement will guarantee you hit targets quicker.


Email marketing has become a favorite tool of online marketers. Due to its various advantages and pocket-friendly features, companies are trying to capitalize more and more on it. Especially for eCommerce and saas companies, it is the most prominent channel for converting leads to paid customers and gain business momentum. Last year has been very disappointing for most businesses. Also, it has led to radical changes in customer behavior and their purchase pattern as well. Which eventually resulted in a shift in marketing strategies and pushed marketers to think out of the box. Online marketers have to make few tweaks to their digital plan to keep up with the ongoing trend and increase the scale of their marketing campaigns as customers increased in the last year. 

People started to buy things online more often, leading to an increase in the online shopping customer base, which created the need to engage and digitally connect with people. As the marketing changed with the changing time, strategies and tactics also changed, and we will discuss the same. This article will cover the top email marketing trends for 2021, which you must capitalize on. You can build your content around the trends that we will be discussing so that you can extract higher ROI and gain better sales.

As far as the role of email marketing is concerned, it is a fantastic channel to promote your products, project your company as an established brand, and convey your product’s quality. Services and send newsletters to your customers; that’s why digital marketers prefer this channel over others. To make it happen, you need always to make your efforts for building and growing your email lists. 

The number of people you are reaching out to depends upon the email list, and once you start your target marketing campaign, your organic email subscribers would increase. Moreover, it will also lead to an increase in your website traffic. So as we are already into 2021, you need to start building your marketing campaign that includes the latest trends and is innovative and effective. We hope this article will help you, so let’s just dip dive into the main topic without further adieu.



1. Personalization in Email Marketing 


Your target audience would simply prefer not to receive an email that looks like sent by some bots; Customers feel the company must value them as they chose the company for their online shopping. One issue that can happen in email showcasing is the absence of personalization accompanied by email automation. Even if you are sending automated emails to your customers, make you personalized and make the customer feel like they are talking to some person, not a bot. You need to address customers but their names to make the conversation more personal.


This implies utilizing email automation to your target audience, which the flavor of personalization. For this purpose, you need to understand your customers and their shopping habits. In addition,  email analytics like opening rate and click-through rate would also assist you in the process to understand their taste and demand, which eventually help you build personalized email and product suggestions for them.

Maybe a few customers would abandon their cart before making a final purchase. In such a case, you need to be ready with the email which you would send to them if they don’t make any purchase after 30-40 minutes. This would remind them that they have added products to the cart and forgot to complete the order. A clear CTA must be necessarily there to motivate customers and take action quicker.


The essentials are truly significant in personalization, so consistently incorporate the client's name and consider adding a customized message. Initially, it can feel like a long process,, but you can make the complete process automated. You as a business need to make an algorithm that satisfies all the conditions. This can be done by any email marketing tool. This algorithm must include customers’ details, buying habits, favorite categories, and favorite products.


2. Creating more User-Generated Content-based Emails 


Perhaps the least complex approach to get more natural traffic and convert more clients is by executing user-generated content into your messages. Customers generally trust a product or service, which has garnered positive reviews from a wide range of customers and increases their confidence to choose that specific product.


The incredible thing about user-generated content is that it's free and can be introduced and utilized in your email marketing campaigns. Consider adding customer reviews, survey results, or photographs of your customers using your products in your emails with a convenient CTA catch to make them take quick action.


You can even create more user-generated content through your messages – essentially incorporate a CTA to finish a review or survey with the goal that you can gather the information effectively sometime later. Also, you can ask your customers to tag you in their social media posts so that you can get more user reviews and success stories of the product, which you can use to lure more customers.



3. Integrated Marketing using Artificial Intelligence (AI)


Integrating AI into your email marketing campaign can help you build a strategy that aligns with your business goals. Initially, the business has to do a lot of data crunching to make a suitable strategy for their business, but now AI does it for you. It does a hard job analyzing click-through rate and opening rate and suggests a proper plan based on the analysis. In addition it can do a lot of things like

  • Analyzing data of previous and ongoing email campaigns
  • Using the data to suggest proper actions and their possible outcomes


AI helps the decision-making process faster and makes the email marketing campaign smoother. It saves you valuable time and also assists you in the below tasks.

  • Automated sending time
  • Email campaigns restructuring
  • Optimizing the email lists
  • Writing subject line and content


4. Making It More Interactive 

Intuitive promoting significantly builds commitment and is getting considerably more mainstream as tech advances. Fusing intuitive advertising into your email campaigns doesn't need to be troublesome. There are various straightforward ways you can utilize it inside your technique, including: 


  • Gifs and drift over symbolism 
  • Clear CTAs 
  • Plan mode alternatives (decision of dull mode or light mode) 
  • Surveys and studies 
  • Intuitive merry go rounds to exhibit items or administrations 
  • Gamification components 


Although still an as of late arising strategy, gamification is the way toward carrying out gaming-style components into non-gaming content. It might sound convoluted and tedious, yet it doesn't need to be! 


You could further fuse a little game into your email campaigns on the off chance that you have the assets and applicable specialty. This could be identified with your target audience. However, the key is to keep it relevant to your industry and what you're selling. 


A straightforward method of doing this could be connecting your prize framework to a gaming experience using email. Maybe clients could win free tickets or additional coupons on the off chance that they dominate your match – this is an ideal method to drive commitment and connection. 


Nonetheless, on the off chance that you need to simplify gamification, there are various elective choices you can fuse, including: 


  • Interactive tests and tests 
  • Personalized and interactive festive cards
  • Trivia quizzes
  • Prize draws 


Intelligent advertising will go far in making a positive User experience that constantly engages your clients. It can likewise go about as a technique for personalization, giving clients random data and occasion cards that are selective to them. 


5. Making Privacy-Friendly Emails 


Clients are more mindful than any other time in recent memory about their protection and have gotten more aware of how their information is being utilized. You need to go past keeping up PCI and being GDPR agreeable to win their trust and dedication. Make protection the focal point of all your email missions to guarantee you're living up to their desires. 


This implies continually evaluating enactment encompassing information security and staying straightforward with clients. Utilize your messages to illuminate clients regarding any impending changes to information security and feature how you are ensuring their data. This will likewise help grandstand your organization’s morals in decent light. 


Be mindful not to fall into the snare that Amazon set up for itself with its new 'dim example' embarrassment. The organization, as of late, confronted legitimate difficulties over fusing a plan that made dropping a membership hard for clients. The discoveries uncovered that descending required flipping through an excessive number of pages and continually being confronted with notice signs. 


Keep away from this disaster by dropping a simple cycle for users – this is especially essential to subs of your mailing list. It will likewise consider a refreshing of your endorsers and guarantee you're just holding ones that are the most locked in. 


6. Upgrading Email Across All Platforms 


It may appear like an easy decision, yet it's indispensable that you streamline email across all stages. As portable use increments among clients, you need to ensure they're getting the same degree of involvement a work area client may be getting. 


It very well may merit hoping to re-appropriate assistance from a tech organization to guarantee your messages give a decent versatile encounter. You may discover you need to review vast pieces of your framework to do this appropriately. 


7. Client Appreciation Emails 


A type of personalization, client appreciation is a pattern that is staying put! Giving a feeling of significant worth to clients, client appreciation messages could incorporate conveying: 


  • Early access invitation emails
  • Personalized birthday emails with offers
  • Appreciation Emails


Consider incorporating these messages to the current environment, similarly as specific organizations are now doing. Maybe you could send limits out to bleeding-edge staff and medical services laborers – what's critical is that you show clients you are remaining close by. 


8. Putting forth it a Team Attempt 


Since email showcasing is a consistently advancing interaction (patterns travel every which way), it is insightful to put resources into your group’s assistance. Various divisions can cross-work together on your 2021 system to guarantee an assortment of information sources and thoughts are accumulated. 


Far off work can regularly be depleting, so consider executing efficiency-boosting devices to support execution. Successful email advertising will improve your changes and ROI, and joining your endeavors with solid labor force enhancement will guarantee you hit targets quicker.


Read more

You might also like: