Best Shopify Apps

NPS Customer Feedback by email
NPS Customer Feedback by email
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App Highlights:

AskBeat Customer Feedback is an easy-to-use tool for receiving feedback & measuring customer satisfaction with the tried & tested Net Promoter Score®. AskBeat delivers Post-purchase & Abandoned checkout NPS® surveys to your Shopify store customers by email, either automatically or manually, and it requires minimal setup & no technical knowledge.NPS® is widely used to track customer happiness and is based on one simple question: "How likely are you to recommend {STORE} to a friend or colleague?". Respondents give a rating between 0 (Not likely) and 10 (Very likely) and are asked to justify their rating.Setup in minutesNo need for technical knowledge & no coding neededSimply install the app and customize emails & surveys, if & as neededDeliver Post purchase & Abandoned checkout surveys in any language and with your own brandingOffer a discount code to respondents to increase retention & loyalty and boost abandoned cart recoveryCollect valuable customer feedbackAutomatically send a Post purchase survey each time there is a new orderAutomatically send an Abandoned cart email & survey when customers abandon their checkout, along with their cart recovery urlManually email your Post purchase surveys & Abandoned checkout emails to a list of your customers at any timeSet a throttling limit you to ensure your surveys are not sent to the same customer more than once in a given time periodSend reminders to non-respondents to increase the response rate of your survey and abandoned cart recoveryGet real-time insightsView customers' responses & comments and spot your strengths & weaknessesIdentify why customers abandon their checkouts and take action, so to decrease cart abandonment and increase your revenueIdentify your store's promoters, passives & detractors, easily reply to them and increase your customer satisfaction & retentionShow customers that you value their opinion, eliminate any drawbacks, increase your returning & referring customers and boost your salesTrack your NPS® for different time periods and how it evolves over timeMonitor the number of emails sent, answered & unsubscribedMore featuresSurvey answers are displayed as soon as they arrive and NPS® results are calculated in real-timeCustomer activity pages summarize the surveys & responses history and also show the originating orders (for automated post-purchase surveys)Surveys & Dashboard are fully responsive and may be accessed from any deviceCustom subscription plans are available upon requestImport of NPS® answers from previously used tools is available on demand*NPS® and Net Promoter Score® are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld

Looking for Rewards App or Affordable E-Mail Marketing Solution

When your customer wish lists something send them mail, push notification or just reward them for this achievement & many more such possibilities.

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