Best Shopify Apps

Reamaze Live Chat & Helpdesk
Reamaze Live Chat & Helpdesk
4.9 (185 )
From $29/month. 14-day free trial. Additional charges may apply.
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App Highlights:

The Best Customer Service Helpdesk, CRM, Live Chat Support, Chatbot, and FAQ Platform for SMB & Enterprise eCommerce Brands on Shopify & Shopify Plus.1000s of merchants rely on & switch to Re:amaze for live chat and customer support.More powerful and complete compared to other helpdesks like ZendeskManage multiple stores easilyNot just chat, but also email, social, push, SMS, VOIP, WhatsAppBoost sales, conversion, and retentionTop rated merchant supportDemos, training, and onboardingAccess top Shopify apps data without leaving your helpdesk ticketing and live chat support dashboardFlexible pricing no contractRe:amaze is a helpdesk, live chat, ticketing, chatbot and FAQ help center platform for eCommerce. Unify email, Facebook Pages, Messenger, Twitter, Instagram, Instagram Direct Message, SMS, VOIP, WhatsApp, push notifications, and live chat ticket conversations in a shared inbox. Provide customer support that result in sales growth.Built for ShopifyRe:amaze integrates with Shopify so you can access order data instantly. Edit/create orders, process refunds, cancellations, update customer/order data within support conversations.See cart items, track browsing activity, customers' screens w/ Re:amaze LiveSend products to customers in chatCreate dynamic reply templates w/ Shopify macrosCreate automated workflows w/ Shopify macrosUse Live Chat + Bots to automatically engage customers w/ Shopify macrosMeasure your customer service team's revenue and sales impactWorks w/ Klaviyo, Octane AI, Smile, LoyaltyLion, Omnisend, SMSBump, Yotpo, ActiveCampaign and 20+ moreReduce Customer Service Time via Automation + BotsAdd efficiency to your customer support and customer service experience with Re:amaze Chatbots (via livechat), Workflows, and Trainable Intents.Pre-built chatbots help answer order status questions + questions covered in FAQBuild your own multi-step chatbots to help, guide, sell to customersUse AI powered Intents to classify support messages and predict customer sentiments accuratelyCreate workflows to route, reply, assign, tag tickets in your helpdeskShow store status and issues pageBoost SalesRe:amaze Chat can boost your AOV, reduce cart abandonment, and increase customer loyalty via automation.Create automated marketing campaigns for holiday promos, special sales, cross-selling, up-selling, product announcements with Re:amaze Chat. Start chats automatically on conditions such as:Current / referring URL / time and dateTotal Shopify spend / order countItems in cartExit intentSend up to 2000 free browser and mobile Push Notifications each month to reach online/offline customers using Re:amaze Push Campaigns and bring them back to your store. Integrates with smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

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